Promise

As an application service provider, Hyphen Solutions must deliver daily on four key promises:

• Reliability
• Scalability
• Security
• Performance

The historical uncertainties associated with technology and communications make Reliability a critical factor in our industry, which is why Hyphen Solutions insists on multiple layers of redundancy in its operations, putting in place the kind of systems that ensure smooth daily operations. And since we work with globally respected names like Microsoft and Verizon, you can always rely on our ability to deliver, day in and day out.

Another major advantage of an Internet-based solution is Scalability, and Hyphen Solutions is deeply committed to ensuring you can't outgrow your investment in our solution. Our technology infrastructure is capable of expanding to handle the vast complexities of a large national homebuilding operation with thousands of users, including the appropriate implementation and customer care resources. So as you expand your system, rest assured that we’ll be one step ahead.

Sending valuable proprietary data via the Internet can be an unsettling experience, which is why Hyphen Solutions emphasizes the need for maximum Security. We utilize VeriSign Server IDs to communicate securely via state-of-the-art SSL encryption, which protects confidential information from interception and hacking.

We also recognize that to fully realize the benefits of the Hyphen Solutions system, it is incumbent on us to deliver the highest level of daily Performance. By optimizing and customizing the Hyphen Solutions interface around your business’ unique needs and providing responsive customer care and support when needed, we strive to deliver a user experience that maximizes productivity and delivers tangible improvements to the bottom-line.