Hyphen BuildPro:

Q: What is Hyphen BuildPro?
A: Hyphen BuildPro is an Internet-based communications technology tool that enables real-time, two-way schedule collaboration between builders and their suppliers. BuildPro is designed for use on a computer’s Web browser or any handheld wireless device that can access the Internet.

Q: How does Hyphen BuildPro work?
A: Since Hyphen BuildPro is an Internet-based application, there is no software to buy or install. BuildPro enables builders to manage each construction project with greater accuracy and efficiency and do so in less time and with less effort. All critical scheduling and procurement tasks that were previously managed by clipboard, paper, pencil and phone can now be handled electronically in a fraction of the time. Among its many features, BuildPro takes into account a start date and end date to create a cycle time on each project. The system then includes all lead times on labor and materials and duration times for the work to be performed.

Q: How does Hyphen BuildPro benefit the builder in the field?
A: Hyphen BuildPro helps builders improve communications with their suppliers, maintain better control over their work sites and dramatically increase their producitivity. The BuildPro system efficiently organizes a builder’s workload and helps him stay on track across multiple projects. With BuildPro, builders are more likely to stay on budget, are able to reduce cycle time, and can manage significantly more projects.

Q: What are the key benefits of Hyphen BuildPro at the corporate level?
A: BuildPro gives executives at large homebuilders greater control over their far-flung operations by providing up-to-the-minute data on their entire enterprise. BuildPro helps such large homebuilding companies to increase customer satisfaction by increasing the capacity and capability of existing field personnel to handle more projects and focus their time on the customer. Executives can also use BuildPro’s reporting capabilities to quickly identify trends, take advantage of new opportunities, and react to critical issues in the field on a daily basis with real time information.

Q: How many people can use a single BuildPro User ID and Password?
A: More than one person can use the BuildPro system under a single User ID and password; however, system limitations prevent more than one user entering data about the same project simultaneously. Therefore, if you anticipate the need for multiple users to be working with data concerning the same projects, then additional User IDs and Passwords are required. 


Hyphen SupplyPro

Q: What is Hyphen SupplyPro?
A: Hyphen SupplyPro is an Internet-based communications technology product that provides homebuilding suppliers & distributors with real-time access to a homebuilder’s schedule and other critical job data.

Q: How does Hyphen SupplyPro work?
A: Hyphen SupplyPro is an application service provider, so there is no software to buy or install. Users can access SupplyPro through a simple Web browser, and the easy-to-use interface allows builders (those using the Hyphen BuildPro product) and suppliers to better communicate and collaborate on critical scheduling and invoicing data. Job status can be tracked from the time the purchase order is submitted to the time it is invoiced.

Q: What are the most important benefits to suppliers?
A: Hyphen SupplyPro both improves communications and increases productivity. Suppliers will experience a dramatic reduction in the paperwork and phone time that has been historically involved in the purchase order and invoicing process. Dry runs are virtually eliminated with the Hyphen SupplyPro system, and speed of payment is greatly increased. Hyphen SupplyPro also helps suppliers better plan and manage their procurement process.

Q: Will my company’s information be secure?
A: Hyphen SupplyPro uses the latest encryption technology, along with a User Name/Password protection system that insures your business information can only be viewed by authorized personnel.  

Q: How will Hyphen SupplyPro affect my existing relationships with builder clients?
A: Hyphen SupplyPro actually allows suppliers to creater closer and more collaborative relationships with builders. A set of forecasting and historical analysis tools allows suppliers to better anticipate and manage inventory and deliveries according to the builder’s own construction schedule.

Q: How do I access my current SupplyPro account?
A: Your Hyphen SupplyPro account can be accessed by going to HyphenSolutions.com website and click on the link to the SupplyPro application to go to the SupplyPro login page.

Q: How do I request an online training session?
A: Go to the HyphenSolutions.com website and click on Contact Us in the menu bar. Next choose Support Info, which will allow you to request an online training session.

Q: What if I still have a question about Hyphen SupplyPro that hasn’t been answered?
A: You can contact us in any of the following ways:
Call us at 1-877-508-2547, Monday - Friday, 7am to 7pm CST
After hours, call 1-877-508-2547
Or email us directly at