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The Failed Fax List report is an Activity report that shows a list of
attempts to send a fax to a supplier regarding a specific task. This report
defaults to showing the list for active jobs. You can change the Job Status
field to see the Failed Fax List for cancelled or completed jobs in the
upper right corner of the page. To view failed delivery receipt notifications,
filter the report by the Complete
task status.
To generate the Failed
Fax List:
Click the Job User
box, and select the appropriate user or all users. Click the Job field
and select the appropriate job or all jobs. If needed, click the Supplier
field and select the appropriate supplier or all suppliers. Click the Task Status
field and select the status of the tasks that are to appear in
the list.
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Failed delivery receipt
notifications are listed when the report is filtered by the Complete
task status. |
In the Last
Attempt From and To fields,
enter the date range for when you want to find failed faxes. Click Show Faxes. Click the appropriate task name link to see the Failed Fax Detail information.
Where
does that come from?
Below is a list of information in the Failed Fax List and where the
information comes from.
Report
Filters
Job User
Filter - If needed, click the Job User field
and choose the name of a user in your organization for whom you want to
see a list of their failed faxes.
Job Filter
- If needed, click the Job field and choose the job name that you
want to appear on this report.
Supplier
Filter - If needed, click the Supplier field and choose the appropriate
supplier name. If you do not make a selection, the report will show all
suppliers who did not receive their faxes.
Task Status
Filter - Click the Task Status field and choose the status of the
tasks that you want to see in this report.
Last Attempt
From and To - Use these text fields to enter a date range to find
failed faxes. Then, click the Show Faxes button.
Job Status
- Choose a job status to filter the jobs by that status (active, cancelled,
complete, hold, inventory)
Report
Columns
Job - Name
of Job which comes from the Job Detail Summary page, Job Name field. Click
on the column heading to sort the list by Job Name.
Task Name - Name
of Task which comes from the Job Task Detail page, Task field. Click on
the task name to see detail about the failed fax. Click
on the Task Name column heading to sort the list by Task Name.
Supplier - Name
of the supplier associated to the task. Click on the Supplier column heading
to sort the list by Supplier Name.
Fax Number - Fax
number that failed or received error. Click on the Fax Number column heading
to sort the list by Fax Number.
Subject - Shows
subdivision, job name, task name, and BuildPro order number associated
to the failed fax. Click on the Subject column heading to sort the list
by Subject.
1st Attempt - Date
and time of first fax delivery attempt. Click on the column heading to
sort by 1st Attempt.
Last Attempt - Date
and time of last fax delivery attempt. Click on the column heading to
sort by Last Attempt.
Error
Message - Message why fax failed or was in error. Click on the
column heading to sort by Error Message.
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