The Alerted Orders - Over Shipped Orders page displays orders that require attention because of an over shipment on an order to the builder. The alert appears in red under each order in the list. For an over shipped order, you could have two or more alerts attached to the order. Your builder should have included a note when marking the order as over shipped. Orders automatically sort in ascending order by request date.
To view and maintain over shipped orders:
In the Search Criteria section, click any of the fields shown and make the appropriate selection.
You can filter the orders you see on this page by Account, Subdivision, Order Status, Order Type, and Task Filter.
Click the Search button.
Click on any of the first eight column headers to sort the list by that column.
Click the View Detail link to pop up a new window that displays the item records for that order.
Click the check box next to each order to clear the alert.
Click on the Select All link to check all the check boxes. Click the Clear All link to clear all the check boxes.
Click the Clear Selected Alert button.
Click the View Printable link to view a printable version of this page.
To view order detail:
Click the Builder Order Number link to see the Order Detail.
Click the Notes tab to see what notes were sent from the builder.
Click the Mark Notes as Read button.
Send any necessary notes to the builder explaining how you want the over shipment handled.
Click the Send Note button.
