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Meet us at the Sunbelt Builders Show 2023 to see how Hyphen's software solutions can help you gain greater operational control, secure payments and increased productivity.

SupplyPro GM For Residential Plumbing and HVAC Contractors

Transforming Plumbing and HVAC Contractor Construction Management

SupplyPro GM is a cloud-based solution designed for residential subcontractors and suppliers, adding scheduling, inventory, billing and a field app to elevate your current SupplyPro experience. Our Plumbing and HVAC clients also enjoy features like equipment tracking by serial number, job tasks with custom forms and punch lists, and support for warranty and preventative maintenance jobs. Feature-rich and built for mobility, with real-time connection to your builders, SupplyPro GM sets the stage for increased productivity, profits and client satisfaction.

  • Accept and Manage Orders and Changes from SupplyPro or other Builder Portals in One Schedule
  • Manual Entry of Jobs and Orders from Homeowners, Commercial or Smaller Builders
  • Scheduling and Dispatching with Route Planning
  • Mobile App with Forms, Checklists, Photos, Reminders, etc.
  • Real-Time Communication Between Office, Field and Builder
  • Custom Workflow Automation
  • Material Management with Inventory and Purchasing Templates
  • Completion, Billing and Payment Processing
  • Time Tracking by Crew or Individual
  • Manage Piece Work Rates and Automate Labor Payments
  • Seamlessly Integrates with QuickBooks, Sage 300 CRE and Other Accounting Software

To learn more, schedule a demo today. You can also browse the SupplyPro GM Brochure for more details.

 Download Brochure

Why Choose SupplyPro GM for Your Plumbing & HVAC Projects?

Current Hyphen SupplyPro customer?

With this extension to SupplyPro you can now drag and drop your new Builder Orders from SupplyPro and other builder portals right into your own production schedule. Order and track your inventory by serial number. Track and document completions in the field app, auto bill your builders and pay your crews and service technicians for completed installations. Once construction is done, keep using the info and features in SupplyPro GM for your warranty and maintenance jobs.

New to Hyphen Solutions?

Hyphen Solutions is now connecting builders and suppliers regardless of what software they are using, eliminating the need for costly data entry for new jobs and PO’s. You can now keep up with the competition and instantly schedule, track and bill new orders and jobs in SupplyPro GM.

Simplicity Rules the Day!

Our field app conveniently comes in English and Spanish. Your field users can get connected and start updating job status, completing checklists and field reports with zero to no training. Plus, with unlimited licensing for office and field users and dedicated subcontractor login types with limited access, your whole workforce can be connected day one.

With SupplyPro GM, you can monitor, accept or request new SupplyPro orders and changes directly in SupplyPro GM — orders will come directly into your new order inbox from the builder. In the simple-to-follow interface, you can confirm all information about the job at a glance, including price, drawings, specs and supply lists. If you’re working with builders that are not using BuildPro, we can assist by automating the retrieval of new orders from other builder web portals. You can also enter and schedule orders for POs into the system from other sources. 

In SupplyPro GM, you can create custom pre-job checklists for your people in the field to complete. This will help you track the readiness of the job, material requirements, availability of crews needed and confirm estimated subcontractor payments. 

Once you’ve confirmed the materials and equipment you need for the job, you can issue inventory pick lists or PO’s for drop-ship to site with the click of a button. Multiple deliveries are easy to set up — new POs can be sent on-demand or at pre-specified points in the process. SupplyPro GM enables you to easily keep track of your inventory levels and track individualized serialized units such as ACs, furnaces or hot water tanks from the day they land in your warehouse. You can see who is shipping a unit to site and when, who is installing it and in which specific house. During construction and after, you have all the information on individual units at your fingertips, including model and make, capacity, date of installation, service issues, warranty period, etc. 

Scheduling and dispatching are some of the most important areas in which SupplyPro GM can improve your operations. You can use it to schedule any type of Plumbing or HVAC job, match the ideal crews to the job and dispatch digital work orders to the field app to ensure your crews arrive at every job fully informed. SupplyPro GM’s features can improve your response time to new orders, changes and a builder schedule that is a continuously moving target, by ensuring you know the exact who, when and where of your field resources, in real-time all the time. 

You can view your existing Plumbing or HVAC work orders by date, builder, subdivision, city, crew, supervisor and more. When you receive a new order and are ready to assign the work, it only takes a tap of a button to see all your technician schedules, the stage of their current job progress and when they will be ready to start a new job. Assign field personnel or a crew to projects as needed with simple drag and drop, or quickly generate schedules for multiple crews and jobs based on work type, location, skill level and availability. 

SupplyPro GM lets you pay your employees and subcontractors by the hour or completed tasks. For those who need to clock in, the process is simple. Plumbing and HVAC crews can begin and end their days with the tap of a button on their mobile app, all in the same software you’ll use to pay them.

You can design a step by step workflow that makes the most sense for your operation and create customized checklists to ensure quality of work and to keep your crews on task. Plus, you can visually track field progress from the office throughout the day, with color-coded status updates. The field app works even where the internet is not available.

And what if mistakes or something unexpected happens? A request for last-minute changes, a discrepancy between specs and verbal communications? Your team in the field can initiate a request for an extra PO and support the request with comments and site images, keeping your back office and the builder aware of any issues and additional charges in real-time. 

You can also allow your field team to reschedule jobs if other trades are behind on their work or materials and equipment haven’t reached the site on time. All the stakeholders, including you, are notified immediately, giving you the opportunity to quickly relocate idle resources or solve supply problems that are holding you up. 

When the job is done, the builder gets instantly notified. Your field crews can also take photos, complete punch lists and record the details and proper completion of the job. After all, you only get paid for work you can document. 

SupplyPro GM automatically queues up every builder PO as an open invoice, ready to be issued when work is completed. Invoices flow seamlessly to popular accounting systems such as QuickBooks and Sage Construction Solutions.

Just because construction is complete, doesn’t mean your work is over. When the homeowner takes possession of the house, you can transition the history and information from a builder’s file to a homeowner file. Having all the information easily accessible and filed by homeowner name can make warranty work simpler. 

In addition, many Plumbing and HVAC contractors provide non-warranty after-construction services directly to homeowners. SupplyPro GM can help you grow and manage this part of your business, as well. Today’s homeowners expect pain-free preventative maintenance and service calls. SupplyPro GM has tools for tracking service calls and managing preventive maintenance schedules and recurring billing. Plus, whether you are sending service techs out 6 months or 2 years after an install, your people will have access to specific equipment and installation details, a service history, notes, even photos, all right from their phone. 

You operate your Plumbing and HVAC business differently from your competitor. SupplyPro GM has the flexibility to allow for that.

Questions about how SupplyPro GM can help you manage your plumbing and HVAC business more efficiently?